INCIDENT MANAGEMENT SOFTWARE

Resolve Incidents Faster with AI and Reduce Compliance Risk

Give your teams a consistent way to manage incidents from intake through resolution, with AI built in to support faster investigations and better visibility.

INCIDENT MANAGEMENT MODULE
SAI360 Incident Triage
ANALYZING
Open 24
Escalated 6
Auto-Contained 11
Detected Incidents
Date Severity Status SLA

Trusted by Compliance & Risk Teams Worldwide

  • THE PROBLEM

Most incident processes break down in the same places

Slow intake, fragmented case data, inconsistent follow-up, and limited visibility all make it harder to contain risk. When ownership is unclear, investigations stall and serious issues can stay open too long.

Reports come in from everywhere

Hotlines, inboxes, spreadsheets, and ad hoc forms create duplicate work, incomplete records, and inconsistent triage.

Investigations lose momentum

Manual routing and unclear ownership make it too easy for cases to sit unresolved while deadlines and obligations keep moving.

Leaders can’t see patterns early

Without connected reporting, teams struggle to identify repeat issues, root causes, and where controls or training are failing.

  • THE SAI360 SOLUTION

A Streamlined Process to Resolve Incidents Efficiently

Standardize Every Incident

Ensure consistent workflows, classification, and handling across every incident.

Accelerate Resolution

Automate risks, assignment and escalations to close incidents faster.

Gain Risk Insights

Identify trends and prevent future issues with real-time dashboards and reporting.

Incident Management
Is Your Incident Response Keeping Up?
See how SAI360 helps teams move faster and stay in control.

  • KEY CAPABILITIES

Everything You Need to Manage Incidents End-to-End

Capture incidents from hotlines, email, and web forms in one system for consistent tracking and follow-up.

Manage the full incident lifecycle with structured workflows, task tracking, and complete documentation.

Use AI to summarize content, search across cases, and quickly surface critical information.

Connect with existing systems to capture incidents, enrich data, and keep workflows aligned across your tech stack.

Automate routing, notifications, and approvals to keep investigations moving without delays.

Connect incidents to risks, policies, and controls to provide full context and improve decision-making.

Use AI-powered dashboards and reports to surface trends, track response times, and uncover root causes without manual analysis.

Provide a secure, user-friendly portal for employees and third parties to report incidents consistently across your organization.

  • WHY SAI360

Built for Modern Incident Management Teams

Incident Management

SAI360 brings everything into a single, structured workflow so teams can capture, investigate, and resolve incidents consistently—without losing visibility or control.

Connected Across Risk and Compliance

Link incidents to policies, controls, and risks for full context and traceability.

Flexible Workflows for Every Team

Adapt processes across compliance, HR, legal, and risk without rigid systems.

Built for Enterprise Scale

Handle high volumes of incidents with consistency, visibility, and control.

“We log, track, and resolve incidents with full visibility. It’s a one-stop solution for compliance case handling.”

-Verified User in Higher Education, G2 Review

Bring More Control to Incident Management

See how SAI360 helps teams standardize incident handling, improve response times, and gain clearer visibility across every case.

  • Standardized incident workflows

  • Faster investigations and follow-up

  • Better visibility into trends and risk

  • Connected across risk and compliance

  • Live Demo. Real Product. No Slide Deck.

FAQs

Incident management software helps organizations capture, investigate, and resolve incidents such as ethics violations, fraud, safety events, and data breaches in a structured and auditable way.

Use our incident management solutions to track everything from ethics violations and HR issues to data breaches, safety incidents, and compliance violations.

AI helps teams work faster by summarizing documents, surfacing relevant cases, and identifying patterns across incident data. This reduces manual effort and improves investigation quality.

Yes. You can automate routing, notifications, approvals, and escalation steps to ensure incidents move quickly through the investigation and remediation process.

Incidents are managed through structured workflows that guide teams through intake, triage, evidence collection, root cause analysis, and remediation, all within a centralized system.

Yes. Dashboards show real-time status, overdue tasks, and follow-up actions for full case visibility.

Centralized intake, automated workflows, and AI-assisted search help teams quickly access the information they need and move cases forward without delays.

Yes. AI analyzes incident data to identify recurring issues, highlight emerging risks, and uncover root causes so organizations can take preventive action.

Yes. Incidents can be connected to related risks, policies, controls, and training programs to provide context and drive corrective actions across the organization.

Yes. All evidence, documentation, and case data are stored in a secure, centralized system with role-based access controls and audit trails.

Yes. Every action is logged for traceability, with exportable reports that meet audit and regulatory requirements.

Yes. Workflows can be configured to match your organization’s processes, including different incident types, approval paths, and investigation steps.

The platform includes dashboards and reports that track trends, response times, and outcomes. AI helps surface insights and reduce the need for manual analysis.

Pricing for SAI360’s incident management solutions is customized based on your organization’s size, users, and feature requirements. Contact us for a tailored quote.